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Chantry Library Manager

Suffolk Libraries is a charitable organisation, independent of Suffolk County Council, which runs the library service throughout Suffolk.

Our vision is to “transform lives through access to knowledge and resources, promote lifelong learning and strengthen communities by meeting their evolving needs.”

We are looking for someone who shares this vision and wants to join our team. We are looking for someone who:

• Has the ability to lead, manage and motivate a team of staff and volunteers in providing a customer focused and responsive service.
• Has excellent interpersonal and communication skills and enjoys engaging with people and building relationships.
• Is proactive and able to promote innovative ideas that will increase the use of the library.
• Has the IT knowledge required to support, assist and train staff and customers in using various forms of technology, including computers, tablet devices, and smart phones.
• Has the ability to prioritise and manage time effectively to ensure that that both individual and team goals are achieved.
• Has the necessary communication and partnership working skills to work effectively with The Friends of Chantry Library in helping to enhance and improve the library.

This position is for an average of 34.25 hours per week, worked on a 2-week rota.

Rate of pay £24,744.61 per annum pro rata

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

To apply for this role, please complete our application form which can be found on the Suffolk Libraries Job Page

The closing date for applications is 22^nd June 2023.

Digital Marketing Coordinator

Suffolk Libraries is a charitable organisation, independent of Suffolk County Council, which runs the library service throughout Suffolk.

Our vision is to “transform lives through access to knowledge and resources, promote lifelong learning and strengthen communities by meeting their evolving needs.”

Suffolk Libraries has changed a lot over the years, and we are looking for a creative professional who is passionate about the potential of libraries as community hubs. Suffolk Libraries is committed to innovation and changing the public’s perception of what libraries have to offer. We are looking for someone who:

• Has proven experience of working in digital marketing (agency or in-house)
• Has experience of creating high quality engaging content for social media and email marketing
• Has experience of using and interpreting analytics data to continuously improve and produce effective campaigns
• Is creative, has a personal approach with unique ideas
• Has excellent communication skills, able to establish good working relationships with a range of people and stakeholders
• Is highly organised with excellent attention to detail and accuracy in all areas of working
• Has an interest in charity and arts marketing
• Is IT literate, prepared to experiment with new innovative technologies and processes.
• Confident sharing learning across the organisation to encourage engaging and accessible, digital practice
• Has an interest in strategy and digital content production
• Is ambitious, with a willingness to access training opportunities to further their personal professional development.

This position is for 37 hours per week for a fixed term until March 2026 (Part-time applicants will also be considered for a minimum of 26.5 hours per week).

Due to the breadth of the organisation, this role will require work across multiple sites so a willingness to travel is essential.

Rate of pay £27,000 per annum.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

To apply for this role, please complete our application form which can be found on the Suffolk Libraries Job Page

The closing date for applications is midnight on the 26 June 2023

Interviews to take place 3 July 2023

1. There will be a short task you will be asked to complete in preparation for the interview.

Audience & Outreach Assistant

Suffolk Libraries is a charitable organisation, independent of Suffolk County Council, which runs the library service throughout Suffolk.

Our vision is to “transform lives through access to knowledge and resources, promote lifelong learning and strengthen communities by meeting their evolving needs.”

Suffolk Libraries has changed a lot over the years, and we are looking for a highly organised individual who is passionate about the potential of libraries as community hubs. Suffolk Libraries is committed to innovation and changing the public’s perception of what libraries have to offer. We are looking for someone who:

• Has an interest in marketing and the creative industries.
• Is highly organised with excellent attention to detail and accuracy in all areas of working.
• Is hard working and has as an interest in supporting event production.
• Has excellent communication skills, able to establish good working relationships with a range of people and stakeholders.
• Has an interest in cultural and arts marketing.
• Is IT literate and has an interest in learning new software and processes.
• Is ambitious, with a willingness to access training opportunities to further their personal professional development.
• Has a full UK driving licence, access to a vehicle and is willing to travel across libraries in Suffolk.

This position is for 26.25 hours per week (3.5 days a week) for a fixed term until March 2024, with the possibility of extending the contract dependant on successful funding.

Rate of pay £22,000 pro-rata, 3.5 days per week. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

To apply for this role, please complete our application form which can be found on the Suffolk Libraries Job Page

The closing date for applications is midnight on the 19 June 2023

Interviews to take place 26 June 2023

1. There will be a short task you will be asked to complete in preparation for the interview.

Bury St Edmunds Library and Information Advisor

Suffolk Libraries is an independent and charitable society which now runs Suffolk’s library service. 

Our Libraries are looking for people who share our values and want to join our team on a 9 month fixed term contract. We are interested in someone who:

• Can deliver great customer service to people of all ages
• Can demonstrate appropriate and effective communication skills with the aim of building positive and supportive relationships with our customers, team and community
• Can engage confidently with young people and is enthusiastic, keen and willing to deliver the programme of activities we offer including children’s activities and crafts
• Is IT literate and competent in the use of: the internet, social media, email, mobile devices and applications and who could also offer guidance to customers
• Has the ability to work as an effective team member
• Can, with training, carry out the full range of library procedures including lending books, supporting self-service, shelving, taking payments, stock work, finding customer requests, help create and put-up displays, re-arrange the library as and when required.

If you have experience in a customer facing role, enjoy helping people, have a willingness to work within a team in a busy environment, experience of working with children and an interest in books and computers, we would like to hear from you. 

Please note at times this role can be physically demanding.

This position is for an average of 20.15 hours per week on the following work pattern:

The rate of pay for this position commences at £10.42 per hour.

If you would like to apply for this role, please complete an application form which can be found at: Suffolk Libraries Job Page

As an equal opportunities’ employer, Suffolk Libraries is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Suffolk Libraries.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

HMP Foston Hall Library and Information Advisor

Suffolk Libraries is an independent and charitable society which runs Suffolk’s public library service and prison libraries in several counties including Suffolk, Bedfordshire, Derbyshire, and Nottinghamshire.

Our vision is to “transform lives through access to knowledge and resources, promote lifelong learning and strengthen communities by meeting their evolving needs.”

We are looking for someone who shares this vision and wants to join our team at HMP Foston Hall, a category C women’s prison in Derbyshire. We are interested in someone who:

• Has an aspiration to deliver great customer service
• Can demonstrate appropriate and effective communication skills with the aim of building positive and supportive relations with our customers, team and community
• Is IT literate and competent in the use of: the internet, email, mobile devices and applications and who could also offer guidance to customers
• Has the ability to work as an effective team member
• Understands Suffolk Libraries services and what it delivers
• Has sufficient emotional resilience to work in what can be a challenging but highly rewarding environment

If you have experience in a customer facing role, enjoy helping people, have a willingness to work within a team in a busy environment and an interest in books and computers, we would like to hear from you. 

The successful applicant will be required to undergo Prison security vetting checks before any appointment can be confirmed

This position is for an average of 13.5 hours per week.

The rate of pay for this position commences at £10.42 per hour.

Closing Date for Applications is 9^th June 2023.

If you would like to apply for this role, please complete an application form which can be found at: Suffolk Libraries Job Page

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

HMP Littlehey, Cambridgeshire Senior Library Assistant

Perry 

Cambridgeshire 

PE28 0SR 

Suffolk Libraries is an independent and charitable society which runs Suffolk’s public library service and prison libraries in several counties including Suffolk, Bedfordshire and Nottinghamshire.

Our vision is to “transform lives through access to knowledge and resources, promote lifelong learning and strengthen communities by meeting their evolving needs.”

We are looking for someone who shares this vision and wants to join our team at HMP Littlehey, a category C men’s prison in Cambridgeshire. We are interested in someone who:

• Has an aspiration to deliver great customer service
• Can demonstrate appropriate and effective communication skills with the aim of building positive and supportive relations with our customers, team and community
• Is IT literate and competent in the use of: the internet, email, mobile devices and applications and who could also offer guidance to customers
• Has the ability to work as an effective team member
• Understands Suffolk Libraries services and what it delivers
• Has sufficient emotional resilience to work in what can be a challenging but highly rewarding environment

If you have experience in a customer facing role, enjoy helping people, have a willingness to work within a team in a busy environment and an interest in books and computers, we would like to hear from you. 

The successful applicant will be required to undergo Prison security vetting checks before any appointment can be confirmed.

This position is for an average of 34 hours per week, work pattern to be confirmed.

The rate of pay for this position commences at £11.13 per hour.

If you would like to apply for this role, please complete an application form which can be found at: Suffolk Libraries Job Page.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Lowestoft Library Relief Caretaker

Based at Lowestoft Library, we are currently looking for a Relief Caretaker to cover a broad range of caretaking duties. The Caretaker’s duties will include responsibility for opening and closing buildings, library security, health and safety issues, general maintenance and distribution of materials around the building.

We need a Caretaker who can:

• Be a visible presence and carry out regular security patrols within and around the building
• Maintain security, acting as key holder, and assisting with public order, taking appropriate action to ensure safety of users and staff
• Be responsible for supporting groups and organizations use of rooms for hire within the building
• Maintain high standards of cleanliness and presentation within the premises
• Meet basic repair and maintenance needs of the building and surrounding area
• Move goods, stock and furniture around the building as required
• Support staff in the provision of activities and services throughout the building
• Be customer-orientated and achieve good customer relations.
• Work additional hours on occasion to cover annual leave, absence and training.

Procedural training will be provided while you work. However, you will need the following skills and experience already:

• Ability to communicate with a wide cross-section of people
• Knowledge of IT skills to include emails and completing online forms
• Basic DIY skills using hand and power tools
• Ability to deal with difficult and disruptive people confidently and appropriately
• Basic knowledge of health and safety requirements

This role has no guaranteed hours and will involve weekend work and cover for any permanent staff absences due to annual leave, training or sickness.

Rate of pay £11.13 per hour

If you wish to apply for this role please complete an application form via: Suffolk Libraries Job Page

Ipswich County Library Relief Caretaker

Based at Ipswich County Library, we are currently looking for a Relief Caretaker to cover a broad range of caretaking duties. The Caretaker’s duties will include responsibility for opening and closing buildings, library security, health and safety issues, general maintenance and distribution of materials around the building.

We need a Caretaker who can:

• Be a visible presence and carry out regular security patrols within and around the building
• Maintain security, acting as key holder, and assisting with public order, taking appropriate action to ensure safety of users and staff
• Be responsible for supporting groups and organizations use of rooms for hire within the building
• Maintain high standards of cleanliness and presentation within the premises
• Meet basic repair and maintenance needs of the building and surrounding area
• Move goods, stock and furniture around the building as required
• Support staff in the provision of activities and services throughout the building
• Be customer-orientated and achieve good customer relations.
• Work additional hours on occasion to cover annual leave, absence and training.

Procedural training will be provided while you work. However, you will need the following skills and experience already:

• Ability to communicate with a wide cross-section of people
• Knowledge of IT skills to include emails and completing online forms
• Basic DIY skills using hand and power tools
• Ability to deal with difficult and disruptive people confidently and appropriately
• Basic knowledge of health and safety requirements

This role has no guaranteed hours and will involve weekend work and cover for any permanent staff absences due to annual leave, training or sickness.

Rate of pay £11.13 per hour

If you wish to apply for this role please complete an application form via: Suffolk Libraries Job Page