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Suffolk Libraries is an independent and charitable society which now runs Suffolk’s library service. 

Our Libraries are looking for two people who share our values and want to join our team. We are interested in someone who:

• Can deliver great customer service to people of all ages
• Can demonstrate appropriate and effective communication skills with the aim of building positive and supportive relationships with our customers, team and community
• Can engage confidently with young people and is enthusiastic, keen and willing to deliver the programme of activities we offer including children’s activities and crafts
• Is IT literate and competent in the use of: the internet, social media, email, mobile devices and applications and who could also offer guidance to customers
• Has the ability to work as an effective team member
• Can, with training, carry out the full range of library procedures including lending books, supporting self-service, shelving, taking payments, stock work, finding customer requests, help create and put-up displays, re-arrange the library as and when required.

If you have experience in a customer facing role, enjoy helping people, have a willingness to work within a team in a busy environment, experience of working with children and an interest in books and computers, we would like to hear from you. 

Please note at times this role can be physically demanding.

This position is for an average of 14.50 hours per week on the following work pattern:

Week 1

Wednesday: 09.15-17.15

Week 2

Monday: 13.00-17.15

Wednesday: 09.15-17.15

Friday: 9.30-14.15

Sunday: 09.45-14.15

As an equal opportunities’ employer, Suffolk Libraries is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Suffolk Libraries.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Suffolk Libraries is an independent and charitable society which now runs Suffolk’s library service. 

Our Libraries are looking for people who share our values and want to join our team. We are interested in someone who:

• Can deliver great customer service to people of all ages
• Can demonstrate appropriate and effective communication skills with the aim of building positive and supportive relationships with our customers, team and community
• Can engage confidently with young people and is enthusiastic, keen and willing to deliver the programme of activities we offer including children’s activities and crafts
• Is IT literate and competent in the use of: the internet, social media, email, mobile devices and applications and who could also offer guidance to customers
• Has the ability to work as an effective team member
• Can, with training, carry out the full range of library procedures including lending books, supporting self-service, shelving, taking payments, stock work, finding customer requests, help create and put-up displays, re-arrange the library as and when required.

If you have experience in a customer facing role, enjoy helping people, have a willingness to work within a team in a busy environment, experience of working with children and an interest in books and computers, we would like to hear from you. 

Please note this position has hours which are single-staffed and at times this role can be physically demanding.

This position is for an average of 5.5 hours per week on the following work pattern:

Sunday - 10:45 - 16:15

As an equal opportunities’ employer, Suffolk Libraries is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Suffolk Libraries.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Suffolk Libraries is an independent and charitable society which now runs Suffolk’s library service. 

Our Libraries are looking for people who share our values and want to join our team. We are interested in someone who:

• Can deliver great customer service to people of all ages
• Can demonstrate appropriate and effective communication skills with the aim of building positive and supportive relationships with our customers, team and community
• Can engage confidently with young people and is enthusiastic, keen and willing to deliver the programme of activities we offer including children’s activities and crafts
• Is IT literate and competent in the use of: the internet, social media, email, mobile devices and applications and who could also offer guidance to customers
• Has the ability to work as an effective team member
• Can, with training, carry out the full range of library procedures including lending books, supporting self-service, shelving, taking payments, stock work, finding customer requests, help create and put-up displays, re-arrange the library as and when required.

If you have experience in a customer facing role, enjoy helping people, have a willingness to work within a team in a busy environment, experience of working with children and an interest in books and computers, we would like to hear from you. 

Please note at times this role can be physically demanding.

This position is for an average of 10.5 hours per week on the following work pattern:

Tuesdays from 2:00pm to 6:00pm

Saturdays from 9:30am to 5:00pm

As an equal opportunities’ employer, Suffolk Libraries is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Suffolk Libraries.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Suffolk Libraries is an independent and charitable society which now runs Suffolk’s library service. 

We are looking for people who share our values and want to join our team. We are interested in someone who:

• Can deliver great customer service to people of all ages
• Can demonstrate appropriate and effective communication skills with the aim of building positive and supportive relationships with our customers, team and community
• Can engage confidently with young people and is enthusiastic, keen and willing to deliver the programme of activities we offer including children’s activities and crafts
• Is IT literate and competent in the use of: the internet, social media, email, mobile devices and applications and who could also offer guidance to customers
• Has the ability to work as an effective team member
• Can, with training, carry out the full range of library procedures including lending books, supporting self-service, shelving, taking payments, stock work, finding customer requests, help create and put-up displays, re-arrange the library as and when required.

If you have experience in a customer facing role, enjoy helping people, have a willingness to work within a team in a busy environment, experience of working with children and an interest in books and computers, we would like to hear from you. 

Please note at times this role can be physically demanding.

This position is for an average of 21.5 hours per week on the following work pattern:

As an equal opportunities’ employer, Suffolk Libraries is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Suffolk Libraries.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Prison Relief Library and Information Advisor

Suffolk Libraries is an independent and charitable society which runs Suffolk’s public library service and prison libraries in several counties.

Our vision is to “transform lives through access to knowledge and resources, promote lifelong learning and strengthen communities by meeting their evolving needs.”

We are looking for someone who shares this vision and wants to join our team at as a Relief Library and Information Advisor.

This would be based at our HMP Warren Hill and HMP Hollesley Bay libraries.

We are interested in someone who:

• Has an aspiration to deliver great customer service
• Can demonstrate appropriate and effective communication skills with the aim of building positive and supportive relations with our customers, team and community
• Is IT literate and competent in the use of: the internet, email, mobile devices and applications and who could also offer guidance to customers
• Has the ability to work as an effective team member
• Understands Suffolk Libraries services and what it delivers
• Has sufficient emotional resilience to work in what can be a challenging but highly rewarding environment

If you have experience in a customer facing role, enjoy helping people, have a willingness to work within a team in a busy environment and an interest in books and computers, we would like to hear from you. 

The successful applicant will be required to undergo Prison security vetting checks before any appointment can be confirmed.

If you would like to apply for this role, please complete an application form which can be found at: https://www.suffolklibraries.co.uk/about/jobs-volunteering

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.